Salary $8.5 to $10k USD net pm plus high-end FOC accommodation provided
A landmark luxury resort Asia is seeking an accomplished Director of Operations to oversee day-to-day performance across its expansive hospitality operations. Known for its exceptional architecture, world-class facilities, and high standards of guest service, this iconic property is recognised as one of the region’s premier integrated luxury resorts.
Position Title: Director of Operations
Reports To: General Manager
Supervises: Senior department heads across Rooms, Food & Beverage, Engineering, Security, Recreation, and Guest Experience
Location: (Coastal Resort Setting Asia)
This is a career-defining role for a seasoned hotel or resort operations leader with a background in large-scale luxury properties or integrated resorts. The successful candidate will bring strong leadership, attention to detail, and the capability to manage complex operations across extensive facilities, multiple outlets, and a high-expectation guest profile.
Oversee all operational departments, ensuring excellence in Rooms, F&B, Recreation, Spa, Security, Engineering, and Front-of-House Services.
Maintain world-class service standards and guest satisfaction levels across a large, diverse resort environment.
Lead and manage senior department heads, ensuring strong alignment with organisational goals.
Drive operational efficiency, cost control, and productivity without compromising guest experience.
Ensure safety, security, and compliance with all Brunei regulatory and brand standards.
Collaborate with the GM on long-term strategic planning, capital improvement projects, and operational enhancements.
Uphold a strong culture of training, coaching, and succession leadership development.
Represent the resort at the highest level with guests, partners, vendors, and government or tourism stakeholders.
A polished and experienced operations leader with extensive 4.5 and 5-star-sized resort experience.
Background in large, complex, high-end properties with multiple outlets, expansive recreation facilities, and significant guest volumes.
Proven ability to lead multi-disciplinary teams and maintain exceptional guest experience standards.
Strong financial acumen with success in improving profitability and managing large operating budgets.
Strategic, forward-thinking, and able to operate effectively in a multicultural environment.
Exceptional interpersonal, communication, and organisational leadership skills.
Opportunity to join one of Brunei’s most iconic, world-class luxury resorts.
Lead operations across a high-profile, multi-outlet, multi-facility environment.
Strong support from ownership and a General Manager invested in operational excellence.
A role that offers significant regional visibility and long-term career advancement prospects.
For more confidential information, do contact Stuart Mullins